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RETRO Managing industrial insurance & lowering costs shouldn’t cause you frustration. We can help.

The Thurston County Chamber, in partnership with the Greater Vancouver Chamber, offers one of Washington State’s most successful RETRO programs to members of the Thurston County Chamber. 

How It Works

You fill out a simple form to see if you qualify. You will receive a breakdown of the costs and predicted refund. If you choose to enroll and are approved by our account administrator, Scott Croucher, he works with you to manage your workman’s compensation process.

We will work as a team to keep the claims to a minimum, and to keep any new and current claims flowing through the system. We will work hard to keep costs to a minimum.

Get Started With Our Authorization Form

Fill out the RETRO Authorization form below to get started on taking advantage of this program.

More About RETRO

Improve workplace safety and reduce industrial insurance costs through refunds from the state!

Retrospective Rating (RETRO) is a way to help qualifying employers reduce industrial insurance costs. It is an optional financial incentive program offered by the Washington State Department of Labor & Industries (L&I).

The Benefits

Let US handle the details, you focus on Healthcare. The Thurston County Chamber, in partnership with the Greater Vancouver Chamber, offers one of Washington State’s most successful RETRO programs.

  • Lower your risk
  • Improve your industrial insurance rates
  • Have claims settled swiftly and appropriately
  • Receive refunds of varying percentages of annual premiums
  • Reduce your workload related to L&I claim management

If claim costs for the coverage year are below what is expected, the group would earn a partial refund of the difference between the Retro premiums and the standard premiums. This is based upon what type of plan the Chamber chose for the group, which will be a conservative plan to protect the group and maximize the refund.

Your own dedicated program administrator.

Program Administrator, Croucher Consulting Services, has over 30 years of experience and has managed over $50 million in premiums. Scott will become your hands-on workers compensation specialist and will help you navigate the complex world of L&I regulations. He’ll save you both time and money.

Scott is listed in the team section toward the bottom of this page. Take a look!

The Risks

It is important to us that you know the risks before going with any program like RETRO.

The risks of using the RETRO program are:

  • Being in Retro requires a commitment to improve safety and to prevent injuries.
  • Each employer is required to work with the Chambers program administrator regarding claims that an employer might incur. This is a vital aspect of the program.
  • Open claims cost the group refunds and it is our administrator’s job to manage all claims until closed.

The RETRO Team

Scott Croucher

Scott Croucher

RETRO Program Administrator

David Schaffert

David Schaffert

President/CEO Thurston County Chamber

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