To Ron and Diane Springer plumbing is not just about responding to the drip, drip, drip of your faucet. It is about providing top professional and caring service to a community where they have grown up their entire lives.
Ron and Diane Springer were both born and raised here in Thurston County and met in high school at the age of 17. This is their home and they take their obligation to the community very seriously.
“We grew up here and our name is on our business,” Diane emphasizes. “We wanted to take the fear out of calling for plumbing service. It is not just a repair call to us. People can trust our family to care for theirs.”
Ron Springer is a third generation master plumber who has followed in the footsteps of his father and grandfather. Ron Springer’s dad, who was also a plumber, owned Olympia Plumbing and Heating. Now Ron and Diane’s daughter, Kara, serves as the company’s administrative manager and is taking the business into its fourth generation. It is truly a family business.
Ron and Diane opened the doors of Springer Plumbing in 1989 debt-free with one step van and were focused on new residential construction.
Both Ron’s grandfather and father had relationships with many contractors, which helped the third generation of plumbers launch their business.
“Our years of experience in new construction provide the background for understanding plumbing systems from the beginning to end,” says Ron. “Plumbers are the first subcontractors in after a home is framed and they begin with just a water source and lay out the entire system.’
After several years, Springer Plumbing diversified beyond new construction and included plumbing service and repairs, answering calls for help from individual homeowners, landlords and tenants, the bulk of their business today—the people they call friends and neighbors.
“We have helped many grateful customers who have been told their plumbing fixes will be thousands of dollars, often resolving the problem for a fraction of the cost,” says Diane Springer. “Because of our decades of experience and our genuine care for customers we get to the root of the problem.”
It is the reason people have come to trust Springer Plumbing over the more than a quarter of a century it has been in business. The local company was voted the 2013 Best of South Sound for Plumbing Service. And, for the last two years they were recognized with the Super Service award on a national online business referral website, Angie’s list.